![]() ![]() We felt like they do only what is their job no more no less and doesn’t go beyond guest experience. The lady standing next to bell desk were rude too when ask for assistance and says can’t help, it is bell person. Maybe that is their “Norm” but I know hospitality is about guest experience and the most important key of this are the people.īusiness center is closed at 3PM whereby surely the hotel is full with international guest, when visited bell desk no help at all. Myself is a hotelier person for long years and to experience that staff in this hotel doesn’t go beyond guest expectations is really sad. We were given a room on the 5th floor just exactly next to their chiller so imagine the noise, so we requested a room transfer and since we were so tired we didn’t realize the room changed was just on the 6th floor on the same chiller side….finally we were moved after speaking to the manager(Kevin) and we were moved to upper floor somewhere on 12th. We had an issue when checked in, we requested a high floor & quiet room since we travelled 14hours of flight. Location is great next to the Fremont famous sky canopy and street. An incredible hotel with an incredible range of amenities, look out in particular for the Hand of Faith in the lobby - a 61-pound gold nugget found in Australia in 1980 with a metal detector just six inches below ground – now that’s Lady Luck at her finest! Come sundown, Troy Liquor Bar is the place to be with a lively atmosphere, DJs and exotic cocktails. Alternatively, head to Chart House for sumptuous seafood, Red for Pan-Asian cuisine or Grotto for Italian fare. Other temptations include a superb spa with steam rooms, sauna, massage and beauty treatments plus a state-of-the-art fitness centre to work off those American-sized portions! Several restaurants are at your disposal, including Vic and Anthony’s, one of the country’s finest steakhouses. ![]() There’s also an infinity pool, aptly named The Hideout, which is strictly for adults only. Then there's the Tank, as the swimming complex is known, comes complete with a shark tank, 3-storey waterslide and 13 private cabanas for hire. The accommodation is divided between four majestic towers with wonderful views of the Las Vegas Strip, the Spring Mountains and the hotel’s incredible pool. A stay at Golden Nugget Las Vegas Hotel & Casino places you in the heart of Las Vegas, within a 5-minute drive of Fremont Street Experience and Las Vegas. Boasting some of Las Vegas’ finest rooms and suites after a $380 million dollar transformation, it’s easy to understand why. ![]()
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